Buying a home is still the American dream, but owning one can be a complicated nightmare! Most homeowners are exhausted and overwhelmed by a never-ending list of to-dos and unexpected problems with no expertise or technology on their side to navigate and take care of it all.
Our mission is to change that! Rafter is a better way to take care of your home. We partner with homeowners through every stage of homeownership, saving them 🕕 time, 💵 money, and 😱 stress.
We take a 3-pronged approach with all of our members:
-Preventing problems before they occur with custom care plans and maintenance visits for each home
-Being the first call to help resolve issues and tackle projects, as they come up
-Providing technology to track, store, and access all of a home’s info in one place
Every Rafter membership includes a core set of features and services designed to make owning a home easier:
* Dedicated Rafter Home Advisor as your first call/text/email whenever you have questions or need guidance with your home
* Preventive maintenance visits scheduled around your availability to tackle safety checks and maintenance tasks on your care plan, e.g., replacing your air filters
* Unlimited access to member benefits, including virtual consultations with your Home Advisor, reliable handyperson at member-only rates, and a growing list of exclusive discounts for home purchases (e.g., preventive maintenance parts, furniture)
* Connection and coordination with service providers on your behalf to ensure the right work gets done for the right price
* Customized care plan for your home covering all of the projects needed to take care of it over the next year and beyond
* Rafter app with digital home health record, including documentation of all systems, appliances, manuals, and records
* And much more: member-only directory of local service providers, “My Home 101” educational session, and access to an ever growing list of member benefits
To see more information about our membership tiers and everything that’s included, visit rafterhome.com/pricing
Rafter membership more than pays for itself!
* $10,000+: Unexpected costs avoided from major appliance repairs or catastrophic home system failures
* 1-3%: Annual increase in home value from completing and documenting preventive maintenance (according to NAR)
* 50+: Hours saved per year compared to tackling maintenance and repairs without support or guidance
* 2-3X: Cost savings from membership compared to purchasing services separately on your own
Business Review
What our members are saying:
“Rafter has been helping me by answering my infinite questions, making me feel much safer in my home, and somehow tackling my overwhelming projects with ease” Amy K. - Millwood member
"Rafter takes a more holistic view of our home and is able to help us decide which projects to lump together and how to prioritize projects correctly." Brian S. and Caroline S. - Chappaqua members
“The experience felt far different. From the start there was a built-in feeling of trust which I do not have with most companies.” Charles L. and Melissa O. - Mt. Kisco members
“The Rafter team helped to alleviate my anxiety knowing they’re on top of the things that need to get done.” Shula E. and Nathan E. - Pleasantville members
